Regional Field Service Manager
3 weeks ago
Job Summary:
We are seeking a highly skilled Regional Field Service Manager to join our team at Insight Global. As a key member of our operations team, you will be responsible for managing and undertaking all aspects of field service within a specific region.
Key Responsibilities:
- Manage and coordinate field service activities to ensure timely and efficient delivery of services to customers.
- Develop and implement strategies to improve service quality, reduce costs, and increase customer satisfaction.
- Collaborate with cross-functional teams to ensure seamless execution of service operations.
- Monitor and analyze key performance indicators (KPIs) to drive business growth and improvement.
Requirements:
- 7+ years of experience in managing field service operations, preferably in the semiconductor industry.
- Proven track record of improving service quality, reducing costs, and increasing customer satisfaction.
- Excellent communication and leadership skills, with the ability to work effectively with cross-functional teams.
- Experience with PowerBI and management of customer KPIs is a plus.
What We Offer:
- A competitive salary range of $125-130K.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for professional growth and development.
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