Regional Field Service Manager

3 weeks ago


Reston, Virginia, United States Insight Global Full time

Job Summary:

We are seeking a highly skilled Regional Field Service Manager to join our team at Insight Global. As a key member of our operations team, you will be responsible for managing and undertaking all aspects of field service within a specific region.

Key Responsibilities:

  • Manage and coordinate field service activities to ensure timely and efficient delivery of services to customers.
  • Develop and implement strategies to improve service quality, reduce costs, and increase customer satisfaction.
  • Collaborate with cross-functional teams to ensure seamless execution of service operations.
  • Monitor and analyze key performance indicators (KPIs) to drive business growth and improvement.

Requirements:

  • 7+ years of experience in managing field service operations, preferably in the semiconductor industry.
  • Proven track record of improving service quality, reducing costs, and increasing customer satisfaction.
  • Excellent communication and leadership skills, with the ability to work effectively with cross-functional teams.
  • Experience with PowerBI and management of customer KPIs is a plus.

What We Offer:

  • A competitive salary range of $125-130K.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.


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