Administrative Support Specialist

3 days ago


Marquand, Missouri, United States Canon USA & Affiliates Full time

Job Title: Administrative Support Specialist

About the Role:

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Canon USA & Affiliates. As an Administrative Support Specialist, you will be responsible for providing exceptional support to our employees by handling mail, packages, and interoffice correspondence.

Responsibilities:

  • Customer Service:
    • Ensure total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and relationship building.
  • Mail and Package Handling:
    • Receive, sort, and deliver incoming mail and packages according to assigned floors and time frames.
    • Wrap, seal, weigh, affix postage, and dispatch outgoing mail and packages according to postal regulations.
    • Prepare special outgoing inter-office pouches sent to client affiliates as scheduled.
    • Package and process outgoing overnight items, log and deliver incoming overnight packages within established time frames.
  • Supply Management and Administration:
    • Organize and distribute supplies to client employees, verify and log orders upon delivery, and monitor inventory of copy supplies.
    • Handle items for distribution to client employees, affiliates, dealers, etc.
    • Estimate runtime on photocopy jobs, check copies for quality and accuracy, and produce bound copies when requested.
    • Operate facsimile machines, send and receive facsimiles, and keep logs of incoming and outgoing facsimiles.
    • Prepare monthly production and volume reports to measure productivity and prepare billing charges.

Qualifications:

  • Bachelor's degree or equivalent preferred.
  • 0-1 year experience working in a mailroom or professional office environment.
  • Some knowledge of metering, weighting, logging, and other shipping procedures preferred.
  • Some computer skills preferred.
  • Ability to perform routine functions of various equipment and systems.
  • Excellent customer service, professional attitude, and appearance are a must.
  • Ability to work overtime and meet deadlines.

Physical Demands/Working Conditions/Mental Qualifications:

  • Requires regular twisting, turning, squatting, bending, reaching, lifting, and prolonged periods of sitting, standing, or walking.
  • May regularly lift and carry up to 20 lbs. and move over 50 lbs.
  • May occasionally lift up to 50 lbs.
  • Frequent use of hand and foot controls.
  • May occasionally need to climb stairs.

Salary Information: $40,000 - $55,000 per year, depending on experience.

What We Offer:

  • Competitive pay and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.


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