Assistant Director for Campus Experience

4 weeks ago

Winchester, Virginia, United States Shenandoah University Full time
Job Title: Assistant/Associate Director for On-Campus Experience

Job Summary:

Shenandoah University is seeking a highly motivated and experienced professional to serve as the Assistant/Associate Director for On-Campus Experience. This role will lead a dynamic team dedicated to crafting exceptional campus experiences that showcase the university's unique spirit and offerings.

Key Responsibilities:

  • Develop and implement a comprehensive vision for Shenandoah admissions experiences, ensuring a high level of professionalism and hospitality in all correspondence and interactions with prospective students and families.
  • Manage and supervise a team of staff and student employees, providing supportive, thorough, and effective supervision, training, and evaluation.
  • Coordinate and execute recruitment events, including open houses, daily visits, weekend visits, and virtual events, ensuring a seamless and engaging experience for prospective students and families.
  • Collaborate with the Admissions Operations team to create and plan email and web marketing for all recruitment events.
  • Develop and maintain strong relationships with campus partners to gather and disseminate up-to-date and accurate information for ambassador use on campus tours.
  • Monitor event registration to meet registrant goals and anticipate needs for facilities, catering, tours, accessibility, etc.
  • Utilize data and feedback from campus partners to continually improve the campus visit experience.
  • Develop and implement standard operating procedures to ensure the effective accomplishment of OCE goals.
  • Serve as a liaison to the athletics and conservatory departments, providing regular status reports and responding to staff/faculty questions about a student's application status.
  • Develop and maintain a high-quality admissions student ambassador program, including selecting, developing, training, scheduling, supervising, and evaluating student volunteers.

Requirements:

  • Bachelor's degree from a regionally accredited college, Master's preferred.
  • Assistant Director: Minimum of two years of higher education experience, preferably in a direct service role.
  • Associate Director: Minimum of three years of admissions experience, preferably with experience executing recruitment events.
  • Strong interpersonal and customer service skills, including professionalism, engagement, enthusiasm, initiative, a positive attitude, and a commitment to achieving the university's new student enrollment goals.
  • Excellent writing and public speaking skills.
  • Efficient organizational skills.
  • Demonstrated ability to work with a team, but also to employ self-direction and accountability in the management of assigned responsibilities.
  • Valid driver's license with good driving record and ability to pass a driving background check.
  • Ability to lift 50 lbs. into and out of a vehicle.
  • Routine ability and willingness to work evenings, weekends, and occasional overnight travel.

How to Apply:

The complete application will include a cover letter, resume, and contact information for three professional references. The review of applications will begin immediately and continue until a qualified candidate is selected.

Shenandoah University is committed to enriching its educational experience and culture through the diversity of its faculty, administration, and staff. All candidates are strongly encouraged to include a statement in their cover letters addressing ways in which they may be able to contribute to that commitment.

**Note:** A pre-employment background check will be required, and a satisfactory driving record may be required as a condition of hire.

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