Insulation and Building Material Sales Support Specialist

7 days ago


Metairie, Louisiana, United States TopBuild Full time

Are you looking for a career that drives innovation and excellence in the energy-efficient insulation and building material products industry? Look no further than TopBuild Corp., a leading installer and distributor of these products nationwide.

We are seeking a highly skilled Insulation and Building Material Sales Support Specialist to join our team. As a key customer contact for the branch, this individual will provide top-notch order support and product information to customers.

The ideal candidate will have a minimum of 1-2 years of experience in a customer service role and excellent communication skills, both verbal and written. They will also possess strong analytical and problem-solving abilities and be proficient in computer skills to process and review dealer orders, requests, and system-generated acknowledgements.

In this role, the Insulation and Building Material Sales Support Specialist will work closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit, and Delivery to ensure seamless order fulfillment. The estimated annual salary for this position is around $43,000-$55,000, depending on experience and location.

Job Requirements:

  • Provide exceptional customer service via phone, email, or in-person
  • Maintain accurate records of customer interactions and orders
  • Process and resolve customer complaints efficiently
  • Work collaboratively with cross-functional teams to achieve business objectives

Benefits:

  • Competitive compensation package
  • Medical, dental, and vision insurance
  • 401(k) matching program
  • Paid holiday and PTO time
  • Employee assistance program
  • Tuition reimbursement

About TopBuild:

As an equal opportunity employer, TopBuild prioritizes diversity and inclusion in its organization. With over 450 branch locations across the United States and Canada, TopBuild engages in corporate social responsibility through Environmental, Social, and Governance (ESG) practices.



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