Customer Experience Specialist

7 days ago


Metairie, Louisiana, United States Michaels Stores Full time
Job Summary

We are seeking a highly skilled and customer-centric Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences, processing transactions, and supporting store operations.

Key Responsibilities:
  • Customer Service: Engage with customers, respond to their needs, and resolve issues promptly.
  • Transaction Processing: Process sales transactions, handle returns and exchanges, and maintain accurate inventory records.
  • Store Operations: Contribute to store displays, maintain visual merchandising standards, and support stockroom operations.
  • Team Collaboration: Work collaboratively with other Team Members to achieve sales goals, maintain store appearance, and support events and promotions.
Why Join Us?

As a Customer Experience Specialist, you will enjoy a competitive salary of $13.00 - $16.00 per hour, depending on location and experience. Our comprehensive benefits package includes health insurance, paid time off, tuition assistance, and generous employee discounts.

We are committed to creating a positive and inclusive work environment that fosters growth, creativity, and teamwork among our Team Members.



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