Customer Service Professional
4 weeks ago
We are a leading installer and distributor of insulation and building material services nationwide. With approximately 450 branch locations across the United States and Canada, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices.
Our company values integrity and innovation, delivering solutions that make a difference in the communities we serve. As a diverse and inclusive team, we prioritize diversity and inclusion in our organization.
Estimated Salary: $45,000 - $60,000 per year
Your Role
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. You will work closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
- Maintain a positive rapport with customers, providing world-class service.
- Exemplify customer service skills, analytics, and problem-solving skills.
- Process and review dealer orders, requests, and system-generated acknowledgements efficiently.
- Perform any other duties, tasks, or responsibilities as assigned.
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