Retail Department Supervisor

2 weeks ago


Boca Raton, Florida, United States HomeGoods Full time

Job Summary: We are seeking a highly skilled Retail Department Supervisor to join our team at HomeGoods. As a key member of our store operations, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and maintaining a clean and organized store.

Key Responsibilities:

  • Role model exceptional customer service and create a positive internal and external customer experience.
  • Promote a culture of honesty and integrity, maintaining confidentiality and ensuring compliance with labor laws and policies.
  • Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor and ensuring efficient flow of goods to sales floor.
  • Train and mentor Associates on established merchandising and processing principles, using company resources and tools.
  • Monitor and measure productivity of team, coaching as necessary, and maintain all organizational, cleanliness, and recovery standards for the backroom area.
  • Communicate accurately and effectively with management and Associates, providing periodic progress updates and promoting credit and loyalty programs during customer interactions.

Requirements:

  • Able to work a flexible schedule to support business needs, including nights and weekends.
  • Superior organizational skills with attention to detail, capable of handling multiple tasks at one time.
  • Team player, working effectively with peers and supervisors to accomplish tasks, and capable of lifting heavy objects with or without reasonable accommodation.
  • Strong communication skills and ability to train others, with one year retail and six months of leadership experience.

About Us: At HomeGoods, we embrace the unknown, with new products, new challenges, and new ways to make a house a home. Our products add little, special touches to customers' lives, and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family.



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