Customer Service Representative

5 days ago


St Louis, Missouri, United States Randstad Full time
Job Title: Customer Service Specialist

Are you looking for a challenging and rewarding career in customer service? Our client, a leading financial services company, is seeking a highly motivated and experienced Customer Service Specialist to join their team in Charlotte, NC.

Job Summary:

The Customer Service Specialist will be responsible for providing exceptional customer service to clients, resolving issues, and answering questions in a timely and professional manner. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Answer customer questions and provide product information
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • 2+ years of experience in customer service
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Series 7 license

What We Offer:

Our client offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced customer service professional looking for a new challenge, please apply today



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