Customer Service Representative
5 days ago
Are you looking for a challenging and rewarding career in customer service? Our client, a leading financial services company, is seeking a highly motivated and experienced Customer Service Specialist to join their team in Charlotte, NC.
Job Summary:
The Customer Service Specialist will be responsible for providing exceptional customer service to clients, resolving issues, and answering questions in a timely and professional manner. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Answer customer questions and provide product information
- Work collaboratively with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- 2+ years of experience in customer service
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Series 7 license
What We Offer:
Our client offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced customer service professional looking for a new challenge, please apply today
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