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Branch Operations Leader

2 months ago

Honolulu, Hawaii, United States Hawaii National Bank Full time
Position Overview

This role is pivotal in overseeing all aspects of branch operations, including the management of the operations team and designated administrative staff.

Key Responsibilities

The individual in this position will:

  • Welcome and assist customers, addressing inquiries and delivering a high standard of customer service.
  • Promote and recommend products and services in alignment with the bank's established policies.
  • Engage with both prospective and current customers to foster account growth and retention.
Qualifications

To be considered for this role, candidates must possess:

  • A High School Diploma or equivalent.
  • A minimum of 3-5 years of experience in bank operations.
  • Prior supervisory experience.
  • Exceptional written and verbal communication abilities.
  • Strong leadership, interpersonal, and organizational skills.
  • Proficiency in Microsoft Word and Excel.
  • The capability to perform effectively under pressure and meet deadlines.
Benefits

We offer a comprehensive benefits package that includes:

  • Opportunities for career advancement.
  • Generous medical, dental, vision, and prescription drug coverage.
  • A 401(k) plan with matching contributions and immediate vesting for eligible employees.
  • Educational assistance programs.
  • Paid time off, including vacation, sick leave, holidays, and personal days.
  • Bank-paid life insurance.
  • Free checking accounts and safe deposit box services.
  • Special financing programs for home and auto loans.
About Us

At Hawaii National Bank, we pride ourselves on being a community-focused institution known for our warm and welcoming service. As a locally owned family business, we prioritize a friendly and supportive work environment, encouraging open communication and the exchange of ideas.

From the beginning, our employees receive mentorship from experienced professionals in Hawaii's banking sector. We are dedicated to enhancing your existing skills while promoting the growth of new ones.

Our strong relationships with each other and our customers, along with our commitment to community service, have distinguished us for over 60 years. We invite you to consider joining our team.