Branch Operations Manager

4 weeks ago


Honolulu, Hawaii, United States Supreme Lending Full time
Job Summary:

As a key member of the Supreme Lending team, the Branch Manager - Mortgage Lending will oversee the daily operations of the branch, ensuring excellent quality service is provided to customers and maximizing branch profits. This role requires a strong leader who can anticipate and prepare for the growth of the branch, ensuring adequate staffing and personnel training to achieve company objectives.

Key Responsibilities:
  • Recruit, hire, and train branch personnel to meet business needs.
  • Motivate staff to achieve maximum production levels, conducting performance reviews and documenting employee files according to company policies.
  • Monitor the quality of loans originated by loan officers, ensuring they meet company policy guidelines.
  • Establish and control the branch's budget and income goals within predetermined guidelines.
  • Oversee branch performance, communicating goals and policy changes to branch personnel and generating new business through contacts with builders, developers, and realtors.
  • Ensure all functions are in complete compliance with federal, state, regulatory, and company policy and procedures.
  • Maintain a professional image and adhere to standards consistent with company policies and procedures.

Requirements:
  • Bachelor's degree in Business or a related field, preferred.
  • Minimum of 3-5 years mortgage banking experience, with a minimum of 3 years supervisory experience.
  • Demonstrated ability to manage all phases of the residential mortgage origination process.
  • Excellent communication and presentation skills, with the ability to interact with regional and corporate departments.
  • Ability to work flexible hours and adjust to the changing mortgage environment.


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