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Client Service Specialist

1 month ago

Phoenix, Arizona, United States Mr Handyman Full time

Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Client Service Specialist. As a key member of our office team, you will be responsible for scheduling and lead management, ensuring seamless communication with customers and Service Professionals. Your exceptional communication skills and ability to manage expectations will make a significant impact on our customers' experience.

Key Responsibilities

  • Schedule and manage customer appointments and schedules
  • Communicate effectively with customers and Service Professionals
  • Manage customer expectations and provide exceptional service
  • Work collaboratively with the team to achieve customer satisfaction

Requirements
  • 3+ years of experience in an office setting
  • Professional communication and phone skills
  • Ability to work independently and as part of a team
  • Highly organized and self-motivated

Benefits
  • Competitive pay range: $16.00 - $18.00
  • Paid holidays and vacation time
  • Sick time

If you are a customer-focused and organized individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.