Community Standards Enforcement Specialist

1 week ago


Austin, Texas, United States Blue Castle Agency Full time
Job OverviewPosition: HOA Compliance Specialist
Location: Austin, TX
Compensation: Competitive

POSITION SUMMARY
Blue Castle Agency is in search of a proactive HOA Compliance Specialist to assist in the management of one of our vibrant communities. This role presents a unique opportunity to leverage your skills and contribute to the development of a thriving neighborhood.

KEY RESPONSIBILITIES
  • Conduct Inspections: Navigate assigned neighborhoods to identify potential breaches of established community guidelines.
  • Accurate Reporting: Compile detailed reports of your findings, ensuring compliance with established procedures.
  • Effective Communication: Distribute official notifications to residents regarding any identified issues, promoting transparency.
  • Customer Service Excellence: Address resident inquiries and concerns professionally, showcasing a commitment to their satisfaction.
  • Administrative Support: Manage various administrative duties to enhance the efficiency of the community management team.
  • Engagement in Meetings: Attend regular meetings to stay updated on community requirements and procedural changes.

IMPORTANCE OF THIS ROLE
  • Commitment to Residents: Focus on exceeding resident expectations and upholding community standards.
  • Vision Alignment: Strive for excellence, be a collaborative team member, and ensure tasks are completed thoroughly.
  • Team Support: Be willing to assist colleagues, regardless of the task's nature.

QUALIFICATIONS REQUIRED
  • Experience in HOA Compliance: Minimum of 1 year in inspections, compliance, and community engagement.
  • Reliable Transportation: Must have access to a dependable vehicle (reimbursement for mileage and tolls provided).
  • Technology Proficiency: Familiarity with various software applications is essential.
  • Microsoft Office Skills: Strong command of Microsoft Office Suite is required.
  • Communication Skills: Ability to articulate thoughts clearly and professionally, both verbally and in writing.
  • Professional Attitude: Maintain a positive demeanor and adapt to changing environments.

PREFERRED QUALIFICATIONS
  • Bilingual Abilities: Proficiency in multiple languages is advantageous.
  • Community Management Background: Previous experience in property management or HOA settings is beneficial.

BENEFITS
  • Competitive salary with performance-based incentives.
  • Comprehensive health, dental, and vision insurance options.
  • Opportunities for professional growth and development.
  • Generous vacation and leave policies.


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