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Community Standards Enforcement Specialist

2 months ago

Austin, Texas, United States Blue Castle Agency Full time
Job OverviewPosition: HOA Compliance Specialist
Location: Austin, TX
Compensation: Competitive Salary

POSITION SUMMARY
Blue Castle Agency is in search of a proactive HOA Compliance Specialist to assist in overseeing the operational integrity of one of our vibrant communities. This role presents a unique opportunity to leverage your skills in enhancing community standards and fostering a positive living environment.

KEY RESPONSIBILITIES
  • Conduct Thorough Inspections: Navigate assigned neighborhoods to identify and document any potential violations of community regulations.
  • Accurate Reporting: Generate detailed reports of your findings, ensuring compliance with established guidelines.
  • Effective Communication: Issue formal notifications to residents regarding any identified infractions, promoting transparency and clarity.
  • Outstanding Customer Support: Address resident inquiries and concerns with professionalism, ensuring a high level of satisfaction.
  • Administrative Duties: Assist with various administrative functions to support the community management team.
  • Engagement in Team Meetings: Attend regular meetings to stay informed about community needs and procedural updates.

IMPORTANCE OF THIS ROLE
  • Commitment to Residents: Focus on exceeding resident expectations and upholding community standards.
  • Alignment with Vision: Work collaboratively with the team, demonstrating perseverance and dedication to achieving objectives.
  • Team Support: Be willing to assist colleagues with various tasks, fostering a cooperative work environment.

QUALIFICATIONS
  • Experience in HOA Compliance: Minimum of 1 year in inspections, compliance, and community engagement.
  • Reliable Transportation: A dependable vehicle is necessary for this role.
  • Technology Proficiency: Familiarity with various software applications is essential.
  • Microsoft Office Skills: Strong command of Microsoft Office Suite is required.
  • Excellent Communication: Ability to articulate thoughts clearly and professionally, both verbally and in writing.
  • Professional Attitude: Maintain a positive demeanor and adapt to a dynamic work environment.

PREFERRED QUALIFICATIONS
  • Bilingual Abilities: Proficiency in multiple languages is advantageous.
  • Community Management Background: Previous experience in property management or homeowners' associations is a plus.

BENEFITS
  • Competitive salary with performance-based incentives.
  • Comprehensive health, dental, and vision insurance options.
  • Opportunities for professional growth and development.
  • Generous vacation and leave policies.