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Housekeeping Attendant

2 months ago

Gurnee, Illinois, United States Great Wolf Resorts Full time

Job Summary

We are seeking a highly organized and communicative House Attendant to join our team at Great Wolf Resorts. As a House Attendant, you will play a crucial role in ensuring our guests have a comfortable and welcoming stay.

Key Responsibilities

  • Assess and restock inventory in the storeroom to ensure a smooth operation
  • Assist Room Attendants with removing linens and trash, and cleaning guest rooms as needed
  • Transport dirty linen from departed rooms to the laundry department and clean bath and bed linen from the laundry to storerooms
  • Keep storerooms clean, organized, and free of trash at all times
  • Deliver irons, ironing boards, roll-away beds, cribs, and other amenities to guest rooms upon request
  • Operate the trash compactor and cardboard baler
  • Pick up and return to storage any previously used guest requests found in rooms or hallways
  • Communicate with Management for any special requests or duties

Requirements

  • Must be flexible regarding scheduling based on business demands
  • Successful completion of a criminal background check and drug screen
  • Proven ability to work independently with limited supervision
  • Willingness to work flexible schedules, including nights, weekends, and/or holidays as needed

Preferred Qualifications

  • Prior experience with handling cleaning chemicals
  • Excellent customer service skills
  • Previous housekeeping or general cleaning experience

Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to push/pull up to 100 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to climb multiple flights of stairs on a daily basis and walk frequently
  • Able to work with chemicals according to directions