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Room Attendant
1 month ago
We are seeking a skilled and detail-oriented Room Attendant to join our team at Great Wolf Resorts. As a Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and areas, providing exceptional customer service, and contributing to a positive and welcoming environment for our guests.
Key Responsibilities- Clean and maintain guest rooms and areas, including making beds, dusting and vacuuming, cleaning bathrooms, and replacing supplies.
- Utilize chemicals according to directions and familiarize yourself with all material safety data sheets.
- Maintain a stocked, organized, and clean cart with sufficient supplies.
- Report maintenance issues through appropriate channels for resolution.
- Document and secure lost and found items.
- Communicate with guests on a professional and friendly manner.
- Keep supplies ready by restocking housekeeping cart at end of shift.
- Assist House Attendant, including delivering guest requests and picking up used guest items.
- Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
- Reports hazardous conditions in work area or equipment to supervisor.
- Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed.
- Successful completion of criminal background check and drug screen.
- Prior experience in housekeeping, including sanitation, laundry operations, and/or guest services.
- Excellent customer service and oral communication skills.
- Previous housekeeping or general cleaning experience.
- Able to lift up to 30 lbs.
- Able to push/pull up to 100 lbs.
- Able to bend, stretch, and twist.
- Able to stand for long periods of time.
- Able to work with chemicals according to directions.
Benefits:
- Medical, Dental, and Vision insurance.
- Health savings account.
- Telehealth resources.
- Life insurance.
- 401K with employer match.
- Paid vacation time off.
- Paid parental leave.
How to Apply:
Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to set up an interview or attend an upcoming hiring event.