Team Lead and Store Manager

1 week ago


Grand Blanc, Michigan, United States CAFES UNLIMITED LLC Full time
Job Description

Cafes Unlimited LLC is seeking a Team Lead and Store Manager to join our dynamic team. As a key member of our leadership team, you will be responsible for overseeing store operations, supervising employees, and driving sales growth.

Estimated Salary: $65,000 - $85,000 per year, depending on experience.

Main Responsibilities:

  • Oversee daily store operations, including supervising employees and adjusting schedules as needed.
  • Train and evaluate employees to ensure they have the necessary skills to excel in their roles.
  • Analyze sales data to identify trends and areas for improvement.
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Maintain high levels of customer satisfaction through effective conflict resolution and issue escalation.

Requirements:

  • Minimum 2 years of experience in retail sales, customer service, or a related field.
  • Proven leadership skills and ability to motivate teams.
  • Strong analytical and problem-solving skills, with excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

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