Team Lead and Store Manager
1 week ago
Cafes Unlimited LLC is seeking a Team Lead and Store Manager to join our dynamic team. As a key member of our leadership team, you will be responsible for overseeing store operations, supervising employees, and driving sales growth.
Estimated Salary: $65,000 - $85,000 per year, depending on experience.
Main Responsibilities:
- Oversee daily store operations, including supervising employees and adjusting schedules as needed.
- Train and evaluate employees to ensure they have the necessary skills to excel in their roles.
- Analyze sales data to identify trends and areas for improvement.
- Develop and implement strategies to increase sales and improve customer satisfaction.
- Maintain high levels of customer satisfaction through effective conflict resolution and issue escalation.
Requirements:
- Minimum 2 years of experience in retail sales, customer service, or a related field.
- Proven leadership skills and ability to motivate teams.
- Strong analytical and problem-solving skills, with excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
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