Retail Store Manager

5 days ago


Grand Rapids, Michigan, United States The Highland River Group Full time
Job Overview

The Highland River Group is a third-generation family-owned retail furniture business dedicated to making a difference in our communities. As a key member of our leadership team, you will play a vital role in driving sales and operations at one of our retail stores. We are looking for an experienced retail manager with a passion for sales and customer service to join our team.

About the Role
This is a challenging yet rewarding opportunity to lead a high-performing team, drive sales growth, and maintain exceptional customer service standards. You will be responsible for coaching, training, and developing your team members to ensure they have the skills and knowledge needed to succeed in their roles. Additionally, you will be accountable for executing sales processes, achieving store targets, and maintaining high standards of customer satisfaction.

Responsibilities
  • Lead and develop a high-performing team to achieve sales goals and deliver exceptional customer service.
  • Develop and execute sales strategies to drive revenue growth and improve store performance.
  • Maintain accurate records, including sales data, inventory levels, and customer information.
  • Foster a positive work environment that encourages teamwork, accountability, and professional growth.


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