Customer Implementation Specialist

4 weeks ago


Boca Raton, Florida, United States Shoes For Crews Full time
Job Title: Customer Implementation Specialist

At Shoes For Crews, we're committed to providing exceptional customer experiences. As a Customer Implementation Specialist, you'll play a vital role in ensuring our corporate customers receive top-notch support and service.

Key Responsibilities:

  • Guide customers through the onboarding process, from start to finish
  • Anticipate and resolve issues promptly, taking ownership of solutions
  • Build strong relationships with customers, internal teams, and stakeholders
  • Communicate effectively through various channels, including phone, email, and Salesforce

Requirements:

  • 3-5 years of administrative support, customer service, and sales experience
  • Strong business acumen, project management skills, and technical knowledge
  • Excellent communication, interpersonal, and problem-solving skills

About Us:

Shoes For Crews is a dynamic company dedicated to providing innovative protective footwear solutions. We're committed to hiring a diverse and inclusive workforce and offer a positive work environment.



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