Client Service Specialist
6 days ago
Join Madison Reed Hair Color Bar as a Client Service Specialist and become an integral part of our team. As a Client Service Specialist, you will be responsible for providing exceptional guest experiences from arrival to departure. Your role will involve greeting guests, checking them in, and introducing them to their Colorist. You will also be responsible for ensuring that our Hair Color Bar meets company standards in terms of cleanliness, merchandising, and inventory management.
Responsibilities:- Provide exceptional guest experiences from arrival to departure
- Greet guests, check them in, and introduce them to their Colorist
- Ensure that our Hair Color Bar meets company standards in terms of cleanliness, merchandising, and inventory management
- Act as a brand ambassador by determining each guest's needs and educating them about Madison Reed products and services
- Contribute to achieving monthly sales goals and other key performance indicators
- Entry-level experience in customer service or retail sales
- Effective communication and problem-solving skills
- Ability to work in a fast-paced environment
- Comfortable operating point-of-sale systems
- Medical, dental, and vision insurance
- Employee assistance program
- Pre-tax commuter benefits
- Life insurance and disability benefits
- 401(k) plan
- Paid vacation time and holidays
Madison Reed Hair Color Bar is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace where everyone feels empowered to bring their full, authentic selves to work every day.
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