Client Implementation Specialist

4 days ago


Boca Raton, Florida, United States Shoes For Crews Full time
About Us

At Shoes For Crews, we're passionate about keeping the workforce safe on the job with comfortable, quality protective footwear solutions. Our mission is to reduce accidents and save money for our customers.

Job Summary

We're seeking a highly skilled Client Implementation Specialist to join our team. As a key member of our Sales Business Development and Strategic teams, you'll provide support to our Sales team, IT, and customers to ensure a smooth and professional rollout of our complex corporate programs.

Key Responsibilities
  • Provide exceptional customer service and support to internal and external customers through various communication platforms.
  • Act as a subject matter expert for our corporate program options, identifying and implementing account setup requirements.
  • Conduct onboarding/implementation training webinars for web portal customers.
  • Guide the customer onboarding process from start to finish, anticipating problems and seeking solutions.
  • Build and maintain strong corporate program and product knowledge.
Requirements
  • 3-5 years of administrative support, customer service, and relatable sales environment experience.
  • 2+ years of internal technical process experience.
  • 1+ year of project management experience.
  • Strong commitment to achieving personal growth and success.
What We Offer
  • Competitive salary.
  • Generous Health Benefit Package.
  • 401(k) with 3% match.
  • Paid vacation, holidays, and sick leave.
  • Hybrid and remote schedules.
  • Employee recognition platform.
  • Employee discounts.
  • Wellness program.
  • Robust onboarding program.

We're an equal opportunity employer committed to hiring a diverse and inclusive workforce. We provide equal employment opportunities to all employees and employment applicants without regard to unlawful consideration of sex, sexual orientation, gender, pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status, or any personal attribute or characteristic that is protected by applicable local, state, or federal laws.



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