Guest Service Representative
3 weeks ago
At Hyatt Chester, we are seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is nothing short of perfect.
Key Responsibilities:- Check guests in and out of their rooms, ensuring a smooth and efficient process.
- Work with guests to reserve rooms, answer questions, and provide recommendations for activities and services.
- Collect payment for room charges and other fees.
- Keep records of room availability and guests' accounts.
- Communicate effectively with other front office and hotel departments.
- Proven experience as a front desk agent or in a customer-facing role.
- Prioritization and time management skills.
- Attention to detail and ability to work quickly without compromising quality.
- Reliable mode of transportation.
- High school diploma or equivalent.
Hyatt Chester is a leading hospitality organization with a commitment to delivering exceptional guest experiences. We offer a range of benefits, including competitive pay, health insurance, and opportunities for growth and advancement.
We are an equal opportunity employer and welcome applications from individuals of all backgrounds. If you are passionate about hospitality and dedicated to providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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