Front Desk Associate

5 days ago


Fayetteville, North Carolina, United States Fitness Connection Full time
Front Desk Associate Job Description

At Fitness Connection, we're seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will play a vital role in creating an exceptional experience for our members and guests.

Key Responsibilities:
  • Provide exceptional customer service and create a welcoming atmosphere for members and guests.
  • Manage the front desk area, including checking in members, registering guests, and answering phone calls.
  • Assist with routing telephone inquiries and directing guests to the appropriate Fitness Consultant.
  • Maintain a clean and organized front desk area, including restocking retail offerings as needed.
  • Meet and exceed daily and monthly pro shop goals by promoting and selling drinks, bars, supplements, and merchandise.
Requirements:
  • High school diploma or equivalent preferred.
  • Previous experience in hospitality or customer service preferred.
  • Excellent verbal and written communication skills.
  • Ability to interpret business communications, including personal training contracts and pricing packages.
  • Physical demands include bending, squatting, jumping, running, reaching, walking, hopping, spinning, and kicking, with the ability to lift 50 pounds.

We offer a comprehensive training program, EPIC Training, which will equip you with the skills and knowledge necessary to succeed in this role. If you're passionate about delivering exceptional customer service and creating an epic fitness experience, we encourage you to apply for this exciting opportunity.



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