Front Desk Representative

5 days ago


Fayetteville, North Carolina, United States A Brighter Future Healthcare Services Full time
Job Summary

We are seeking a highly skilled and organized Front Desk Representative to join our team at A Brighter Future Healthcare Services. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and visitors, ensuring a smooth and efficient experience for all.

Key Responsibilities:

  • Greet and welcome patients, partners, and visitors in a professional and friendly manner.
  • Collect and accurately scan documents, including identification and insurance cards, into our electronic health record system.
  • Maintain a clean and organized front desk and waiting area, ensuring a safe and hygienic environment for all.
  • Manage the flow of patients and visitors, ensuring a smooth and orderly process.
  • Provide basic information and assistance to visitors as needed.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a customer service or front desk role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.

Work Environment:

The Front Desk Representative will work in a fast-paced medical clinic environment, requiring the ability to stand or sit for extended periods and occasionally lift objects up to 25 pounds.



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