Front Desk Representative
5 days ago
We are seeking a highly skilled and organized Front Desk Representative to join our team at A Brighter Future Healthcare Services. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and visitors, ensuring a smooth and efficient experience for all.
Key Responsibilities:
- Greet and welcome patients, partners, and visitors in a professional and friendly manner.
- Collect and accurately scan documents, including identification and insurance cards, into our electronic health record system.
- Maintain a clean and organized front desk and waiting area, ensuring a safe and hygienic environment for all.
- Manage the flow of patients and visitors, ensuring a smooth and orderly process.
- Provide basic information and assistance to visitors as needed.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a customer service or front desk role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
Work Environment:
The Front Desk Representative will work in a fast-paced medical clinic environment, requiring the ability to stand or sit for extended periods and occasionally lift objects up to 25 pounds.
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