Front Desk Representative

1 week ago


Fayetteville, North Carolina, United States SAIRAM OF FAYETTEVILLE NC Full time
Front Desk Agent Job Description

SAIRAM OF FAYETTEVILLE NC is seeking a dedicated and customer-focused Front Desk Agent to provide exceptional service to our guests.

Key Responsibilities:
  • Greet and assist guests in a friendly and professional manner.
  • Check-in and check-out guests efficiently.
  • Handle reservations and inquiries via phone, email, or in-person.
  • Process payments and maintain accurate records.
  • Provide information about hotel facilities and services.
  • Address guest concerns and resolve issues promptly.
  • Collaborate with other team members to ensure smooth operations.
Qualifications:
  • Previous experience in front desk or customer service roles.
  • Familiarity with Choice Hotels systems is a plus.
  • Strong communication and interpersonal skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Attention to detail and excellent organizational skills.
  • Flexibility to work part-time hours, including 2nd and 3rd shifts.


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