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Customer Service Representative

2 months ago

Dana Point, California, United States Guest Services Full time

Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Cashier/Server at Doheny Beach. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized work environment.

Key Responsibilities:

  • Customer Service: Greet customers with a smile, answer questions, and provide information on our products and services.
  • Cash Handling: Process transactions accurately, handle cash, credit, and debit payments, and maintain a clean and organized cash station area.
  • Inventory Management: Restock supplies, maintain sales area, and ensure a neat and clean retail operation.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support during peak periods, and maintain a positive and respectful work environment.

Requirements:

  • Education: Partial High School education; High School Diploma/G.E.D. preferred.
  • Mathematic Skills: Ability to accurately handle cash, process transactions, and maintain inventory.
  • Communication Skills: Excellent communication and interpersonal skills to provide exceptional customer service.
  • Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and move about the work area.

Benefits:

  • Competitive Pay: Earn a competitive hourly rate and opportunities for advancement.
  • Opportunities for Growth: Develop your skills and knowledge in a dynamic and supportive work environment.
  • Team-Oriented Culture: Join a team that values diversity, equity, and inclusion, and strives to provide exceptional customer service.