Hospitality Service Representative

2 months ago


Dana Point, California, United States Hilton Hotels & Resorts Full time
Position Overview

As a Hospitality Service Representative, your primary responsibility will be to warmly welcome and register guests while ensuring a smooth check-out process. This role is essential in maintaining the hotel's commitment to exceptional guest experiences and financial success.

Key Responsibilities
  • Greet and assist guests during the check-in and check-out procedures.
  • Handle guest inquiries and provide information about hotel services and amenities.
  • Process transactions efficiently while maintaining accuracy.
  • Support the overall guest experience by addressing any concerns or requests promptly.
Qualifications

The ideal candidate will possess strong communication skills and a passion for delivering outstanding service in the hospitality industry. A background in customer service or retail is preferred.



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