Director of Digital Strategy

5 days ago


New York, New York, United States Disability Solutions Full time
About the Role

We are seeking a highly experienced Technical Director, Personalization Solutions to join our Technology Team in New York City. As a key member of the Digital Tech team, you will lead end-to-end technical solutions, delivery, and processes for Merchandising, Traffic Growth, Client Experience, and Personalization services on the e-commerce platform and across digital touchpoints.

This role interfaces directly with the Digital business team, global teams, and local 3rd party partners/vendors. You will provide best-in-class technical delivery of personalization experiences for CHANEL clients across our digital channels.

What Impact Can You Create?
  • 10+ years of experience in highly technical Product delivery roles, with at least 4 years specifically delivering personalization related products to digital business stakeholders.
  • Programming languages like HTML and CSS, User Experience (UX) principles, customer-focused design, and dynamic content delivery based on user behavior activities: user profiles, browsing history, and segmentation.
Key Responsibilities
  • Lead end-to-end technical solutions, delivery, and processes for Merchandising, Traffic Growth, Client Experience, and Personalization services.
  • Provide best-in-class technical delivery of personalization experiences for CHANEL clients across our digital channels.
  • Collaborate with business teams to understand client user behavior, preferences, and historical data to identify opportunities for personalized content delivery & actionable digital client experiences.
Requirements
  • Strong technical aptitude and logical analysis of business needs.
  • Experience working with large 3rd party data and service integrations.
  • Expertise in programming languages like HTML and CSS, User Experience (UX) principles, customer-focused design, and dynamic content delivery based on user behavior activities: user profiles, browsing history, and segmentation.
Benefits
  • Anticipated base salary range: $172,600 through $220,000.
  • Comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off policies, 401K, and robust healthcare offerings.


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