Building Supervisor
4 weeks ago
At Sextant Stays, Inc., we are seeking a highly skilled Building Supervisor to join our team. As a key member of our staff, you will be responsible for ensuring our guests have a memorable experience by providing exceptional service and maintaining a problem-free stay.
Key Responsibilities:- Welcome guests warmly and make them feel valued and attended.
- Perform front desk check-in/out duties and anticipate guests' needs to accommodate them.
- Monitor and engage with guests in the lobby/bar area, ensuring safety and security.
- Conduct basic maintenance tasks, such as AC filter changes, lock troubleshooting, and door battery charging.
- Offer restaurant and activity recommendations and assist guests in arranging transportation and tours.
- Act as liaison between guests and other departments, including Housekeeping and Maintenance.
- Comply with attendance rules and be available to work regularly.
- Perform other job-related duties as assigned.
- At least 1 year of previous experience in the Hotel/Hospitality Industry.
- Computer Literate.
- English and Spanish bilinguals are preferred but not required.
- Maintenance Troubleshooting.
- Flexible schedule availability and willingness to work weekends and holidays.
- Organized, hardworking, and detail-oriented.
- High energy, bubbly personality, and customer service attitude.
- Ability to deal with difficult guests and solve problems in a timely manner.
- Service-oriented mindset and ability to make every guest feel valued.
- Ability to interact professionally and responsibly with guests, management, and vendors.
- Self-starter with a positive attitude and ability to work effectively in a team environment.
- Paid Sick and Vacation Time.
- Mental Health days.
- 401(k) Retirement plan with 100% company match.
- Incentive-based bonus program.
- Discounted room nights at our properties.
- Discounts for friends and family at our properties.
- Health and Wellness quarterly allowance.
- Mileage Reimbursement.
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