Building Supervisor

1 week ago


Miami, Florida, United States Sextant Stays, Inc. Full time
Job Description

At Sextant Stays, Inc., we are seeking a highly skilled Building Supervisor to join our team. As a key member of our staff, you will be responsible for ensuring our guests have a memorable experience by providing exceptional service and maintaining a problem-free stay.

Key Responsibilities:
  • Welcome guests warmly and make them feel valued and attended.
  • Perform front desk check-in/out duties and anticipate guests' needs to accommodate them.
  • Monitor and engage with guests in the lobby/bar area, ensuring safety and security.
  • Conduct basic maintenance tasks, such as AC filter changes, lock troubleshooting, and door battery charging.
  • Offer restaurant and activity recommendations and assist guests in arranging transportation and tours.
  • Act as liaison between guests and other departments, including Housekeeping and Maintenance.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.
Requirements:
  • At least 1 year of previous experience in the Hotel/Hospitality Industry.
  • Computer Literate.
  • English and Spanish bilinguals are preferred but not required.
  • Maintenance Troubleshooting.
  • Flexible schedule availability and willingness to work weekends and holidays.
  • Organized, hardworking, and detail-oriented.
  • High energy, bubbly personality, and customer service attitude.
  • Ability to deal with difficult guests and solve problems in a timely manner.
  • Service-oriented mindset and ability to make every guest feel valued.
  • Ability to interact professionally and responsibly with guests, management, and vendors.
  • Self-starter with a positive attitude and ability to work effectively in a team environment.
What We Offer:
  • Paid Sick and Vacation Time.
  • Mental Health days.
  • 401(k) Retirement plan with 100% company match.
  • Incentive-based bonus program.
  • Discounted room nights at our properties.
  • Discounts for friends and family at our properties.
  • Health and Wellness quarterly allowance.
  • Mileage Reimbursement.


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