Customer Service Representative
5 days ago
We are seeking a highly skilled and dedicated Customer Support Specialist to join our team at Revitalize Med Spa and Salon. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Maintain accurate records of customer interactions, transactions, and feedback
- Create and manage customer accounts, ensuring seamless communication and resolution of issues
- Collaborate with cross-functional teams to resolve customer complaints and concerns
- Monitor customer feedback and provide actionable recommendations for improvement
- Troubleshoot and resolve customer issues in a timely and professional manner
- Ensure customer records are up-to-date and accurate in our CRM system
- 2+ years of experience in customer service or a related field
- Excellent communication, problem-solving, and time management skills
- Proficiency in MS Office, CRM systems, and other related applications
- Able to work independently and as part of a team
- Positive and professional attitude
As a Customer Support Specialist at Revitalize Med Spa and Salon, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our valued clients. If you are a motivated and customer-focused individual with a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity.
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