Customer Service Representative
1 day ago
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and effective manner
- Communicate with customers via phone, email, and other channels to provide accurate and helpful information
- Collaborate with internal teams to identify and implement solutions to customer concerns
- Utilize various computer systems and applications to access and disseminate information to customers
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
Requirements:
- High school diploma or equivalent required; 1+ year of customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficient in Microsoft Office Suite and other relevant software
- Excellent customer service orientation and a passion for delivering exceptional experiences
Work Environment:
- Open to on-site and hybrid work arrangements
- Day and evening shifts available
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