Banking Operations Associate

1 month ago


San Diego, California, United States Navy Federal Full time

Job Summary

Navy Federal Credit Union is seeking a highly skilled Member Service Representative to provide exceptional service to our members. As a key member of our team, you will be responsible for delivering a wide range of financial products and services, including deposit accounts, lending products, and credit/debit cards.

Key Responsibilities:

  • Provide members with information about Navy Federal's products and services, including deposit accounts, loans, and credit cards.
  • Assist members with opening new accounts, applying for loans, and obtaining credit cards.
  • Answer questions and resolve issues related to account balances, transactions, and other financial matters.
  • Work with members to understand their financial goals and provide guidance on how to achieve them.
  • Collaborate with other team members to ensure seamless service delivery.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of experience in a customer-facing role, preferably in the financial services industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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