Banking Associate

7 days ago


San Diego, California, United States BankTalent HQ Full time
Job Title: Client Service Associate (Teller)

We are seeking a highly skilled and customer-focused Client Service Associate (Teller) to join our team at the Golden Triangle branch. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and identifying opportunities to cross-sell bank products.

Key Responsibilities:
  • Process debit and credit transactions accurately and efficiently, maintaining a high level of balancing and accuracy.
  • Identify and address client needs by providing a range of services, including account opening, loan processing, and ATM card issuance.
  • Resolve client issues through direct action or referral to alternative resources.
  • Maximize cross-sell opportunities by exploring client needs and providing tailored solutions.
Requirements:
  • High School Diploma or equivalent required.
  • Previous cashiering, customer service, or balancing experience preferred.
  • Basic knowledge of math, cashiering, balancing, debits, credits, and bank products.
  • Excellent balancing and customer service skills.
  • Ability to cross-sell bank products based on client needs.
Benefits:
  • Competitive hourly rate: $20-$22 per hour.
  • Medical, dental, and vision insurance from day one.
  • Life and disability insurance, paid paternal leave, and adoption assistance.
  • Health savings, flexible spending, and dependent care accounts.
  • Paid training, paid time off, and 11 paid federal holidays.
  • 401(k) plan with company match, profit sharing, and competitive compensation.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition reimbursement for qualifying employees.

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