Technical Support Associate

3 weeks ago


Waterloo, Iowa, United States KYYBA Full time
About the Position

We are seeking a Technical Support Associate to join our team at Kyyba in Waterloo, IA. As a key member of our infrastructure team, you will be responsible for providing top-notch IT support to our clients.

**Estimated Salary:** $65,000 - $85,000 per year, depending on experience.

The successful candidate will have a strong understanding of computing and networking concepts, as well as excellent problem-solving skills. You will be working closely with our clients to identify and resolve technical issues, ensuring that their systems are running smoothly and efficiently.

**Key Responsibilities:

  • Provide onsite deskside tier 2 support to our clients in Waterloo, IA.
  • Monitor and maintain standard processes and operations, identifying areas for improvement.
  • Document and distribute information effectively, interacting with external contacts as needed.
  • Recognize and resolve problems within established procedures, reporting issues outside of scope to management.
  • Maintain equipment, supplies, and data supporting processes or operations.

**Requirements:

  • Bachelor's degree in an Information Technology discipline or equivalent experience.
  • 1+ years of IT experience, preferably in a similar role.
  • Strong knowledge of computing and networking concepts, as well as excellent problem-solving skills.

**Benefits:

  • A competitive salary range of $65,000 - $85,000 per year.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and professional development opportunities.


  • Waterloo, Iowa, United States KYYBA Full time

    About the OpportunityKyyba is seeking a highly motivated and detail-oriented IT Service Desk Associate to join our team. As a key member of our IT team, you will provide exceptional support to our users, ensuring their technical needs are met efficiently and effectively.Responsibilities will include responding to service requests, troubleshooting technical...


  • Waterloo, Iowa, United States Acro Service Corporation Full time

    Job SummaryAcro Service Corporation seeks an experienced Desktop Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of their desktop systems.Job DescriptionWe are looking for a highly skilled and detail-oriented individual...


  • Waterloo, Iowa, United States POS Professional Office Services Full time

    Job DescriptionThe POS Professional Office Services team is seeking a skilled Customer Service/Technical Support Specialist to join our growing Waterloo, Iowa location. As a key member of our operations team, you will be responsible for providing exceptional customer support and technical assistance to our clients.This role offers a competitive salary range...


  • Waterloo, Iowa, United States Randstad Global Capability Center Full time

    Lessons learned from working on various tractor models have instilled in me a deep understanding of the intricate systems that govern their operation. In this role, you will leverage this expertise to provide top-notch support to dealers and stakeholders alike. With a strong focus on collaboration and continuous learning, our team strives to stay ahead of...


  • Waterloo, Iowa, United States Randstad Full time

    Company Overview:">Randstad is a leading provider of technology-enabled staffing and recruitment solutions. Our company is committed to connecting professionals with innovative companies like ours, where they can grow their careers and make meaningful contributions.">Job Summary:">We are seeking a skilled Machine Support Specialist to join our team in...


  • Waterloo, Iowa, United States Randstad Full time

    Job OverviewThis role involves utilizing virtual tools to resolve technical issues, leading collaborative training events, and documenting communication with dealers and stakeholders. The successful candidate will join the team as a Machine Support Specialist for Large Tractors, working with various technologies, including CAN Communication Systems on...


  • Waterloo, Iowa, United States POS Professional Office Services Full time

    We are currently seeking a Sales Support Associate to join our Customer Care/Sales Support Department at POS Professional Office Services in Waterloo, IA. This role offers a starting hourly base pay of $17.00 to $19.50 per hour, commensurate with experience.About the RoleThe ideal candidate for this position will have a strong understanding of customer...


  • Waterloo, Iowa, United States Domino's Pizza LLC Full time

    Job Title: Customer Support AssociateWe are seeking a motivated and friendly individual to join our team as a Customer Support Associate. About the Job:Greet customers in a positive and engaging manner, ensuring a welcoming experience.Take customer orders using our Point of Sales System and technology.Maintain the front of the store by cleaning, preparing,...


  • Waterloo, Iowa, United States Exceptional Persons Inc Full time

    About the Job:As a Support Services Associate, you will play a vital role in supporting individuals with intellectual and mental disabilities, helping them achieve their personal goals and aspirations.Key Responsibilities:BUILD STRONG RELATIONSHIPS WITH INDIVIDUALS AND THEIR FAMILIESASSIST WITH DAILY LIVING ACTIVITIES SUCH AS MEAL PREPARATION, LAUNDRY, AND...


  • Waterloo, Iowa, United States UnityPoint Health Full time

    Why Choose UnityPoint Health?We are a healthcare organization committed to improving the health of the people and communities we serve. As a Clinical Support Associate, you will be part of a dedicated team working together to deliver exceptional patient care and support services. Your responsibilities will include greeting patients, obtaining accurate...


  • Waterloo, Iowa, United States Trinity Health Full time

    About the Job:We are seeking a highly motivated Healthcare Support Associate to join our team at MercyOne Northeast Iowa. In this critical role, you will provide essential support to patients, families, and caregivers, ensuring seamless transitions and outstanding patient experiences.About the Department:Our department is dedicated to delivering exceptional...


  • Waterloo, Iowa, United States KYYBA Full time

    About the JobWe are seeking a dedicated Technology Assistance Associate to join our team at Kyyba. This is an exciting opportunity for someone who is passionate about technology and wants to contribute to a dynamic and growing organization.Job OverviewThe Technology Assistance Associate will be responsible for providing technical support to our clients,...


  • Waterloo, Iowa, United States Sevita Careers Full time

    At Sevita, we believe that every person deserves to live a full, more independent life. We provide individuals with quality services and individualized supports that lead to growth and independence.We are seeking a Supportive Care Associate to join our team in Waterloo, IA. In this role, you will assist people with their personal hygiene, support individuals...


  • Waterloo, Iowa, United States KYYBA Full time

    About KyybaOur MissionKyyba is a leading provider of high-quality resources and top-notch recruiting services. Our mission is to empower businesses to effectively respond to organizational changes and technological advances.We strive to create a vibrant and productive atmosphere where our employees can grow and thrive.Job DescriptionWe are seeking an IT...


  • Waterloo, Iowa, United States Acro Service Corp Full time

    Job OverviewAt Acro Service Corp, we are seeking an experienced and skilled IT Support Specialist to join our team. This role is ideal for individuals who have a passion for technology and providing exceptional support to our customers.The successful candidate will possess excellent problem-solving skills, the ability to work independently, and strong...


  • Waterloo, Iowa, United States KYYBA Full time

    About the JobThe estimated annual salary for this position is $60,000. As a Computer Support Associate at Kyyba, you will provide onsite deskside Tier 2 support to our Waterloo IA location. Your primary responsibilities will include performing standard processes or operations that are highly stable and/or relatively consistent in how to fix, such as imaging...


  • Waterloo, Iowa, United States Prism Medical Full time

    Responsibilities and QualificationsThe Associate Sales Representative will be responsible for:* Building and growing their own accounts by working with existing customers and prospecting for new customers* Supporting the territory's surgical staff by delivering products to surgeons and maintaining their accounts* Assisting the sales team by promoting our...


  • Waterloo, Iowa, United States Staff Finders Technical Full time

    Job OverviewStaff Finders Technical Inc. is seeking an experienced Manufacturing Operations Specialist to drive operational excellence in planning, coordinating, and performing engineering work for projects and processes.This role involves working collaboratively within a team to support either enterprise product delivery or enterprise order fulfillment...


  • Waterloo, Iowa, United States kyyba Full time

    Are you passionate about working with agricultural equipment? Do you have a strong technical background in agriculture or construction equipment? We are seeking a Tractor Support Engineer to join our team at Kyyba in Waterloo, IA. As a key member of our support team, you will be responsible for resolving technical issues related to large tractors using...


  • Waterloo, Iowa, United States North Star Community Services Full time

    Job DescriptionWe are seeking a Day Habilitation Specialist FLOATER to join our team at North Star Community Services. This is a unique opportunity to work in a fast-paced, dynamic environment where no two days are ever the same.As a Day Habilitation Specialist FLOATER, you will have the chance to supervise leisure activities with persons with disabilities...