Sales Support Associate

3 weeks ago


Waterloo, Iowa, United States POS Professional Office Services Full time

We are currently seeking a Sales Support Associate to join our Customer Care/Sales Support Department at POS Professional Office Services in Waterloo, IA. This role offers a starting hourly base pay of $17.00 to $19.50 per hour, commensurate with experience.

About the Role

The ideal candidate for this position will have a strong understanding of customer service principles, excellent communication skills, and an enthusiasm for helping customers achieve their goals. As a Sales Support Associate, you will be responsible for providing best-in-class sales support and customer service.

Responsibilities
  • Effectively communicate with customers and sales representatives to form productive relationships
  • Assist sales representatives with keeping customers informed of available products and promotions
  • Act as a liaison between customers and the organization in the absence of the sales representative
  • Provide assistance with product pricing, quoting, and ordering

To succeed in this role, you will need:

  • Excellent interpersonal skills (verbal, written, and over the phone)
  • Thorough knowledge of POS products and services
  • Highly self-motivated; Team player
  • Knowledge of applicable computer systems such as Microsoft Office Suite, ERP, Salesforce
What We Offer

This position offers a competitive salary range and opportunities for growth and development. A post-offer background check and drug screen are required. We are an equal opportunity employer and participate in E-Verify.



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