Technical Support Specialist

3 days ago


Salem, Oregon, United States Acro Service Corporation Full time

We are seeking a skilled Technical Support Specialist to join our team at Acro Service Corporation, a leading provider of professional services and staff augmentation solutions.

The estimated annual salary for this role is approximately $55,200 - $63,600, based on the requirements and location in Salem, Missouri.

Job Description:

  • Identify, manage, escalate, and resolve technical issues related to software, hardware, and networking.
  • Install and configure software, print drivers, utilities, and other necessary tools for workstations and computer networks.

Responsibilities:

  • Provide basic technical support to clients, troubleshooting application issues and desktop/laptop software problems.
  • Collaborate with the team to identify and resolve complex technical issues.

Requirements:

  • A minimum of 3 years of technical experience, preferably with expertise in MS Office and customer service.
  • Excellent communication and teamwork skills, with the ability to work in a flexible schedule.


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