Technical Support Specialist
3 days ago
We are seeking a skilled Technical Support Specialist to join our team at Acro Service Corporation, a leading provider of professional services and staff augmentation solutions.
The estimated annual salary for this role is approximately $55,200 - $63,600, based on the requirements and location in Salem, Missouri.
Job Description:
- Identify, manage, escalate, and resolve technical issues related to software, hardware, and networking.
- Install and configure software, print drivers, utilities, and other necessary tools for workstations and computer networks.
Responsibilities:
- Provide basic technical support to clients, troubleshooting application issues and desktop/laptop software problems.
- Collaborate with the team to identify and resolve complex technical issues.
Requirements:
- A minimum of 3 years of technical experience, preferably with expertise in MS Office and customer service.
- Excellent communication and teamwork skills, with the ability to work in a flexible schedule.
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