Front Office Assistant Manager

2 weeks ago

Crested Butte, Colorado, United States Vail Resorts Full time
Job Summary:

As a Front Office Assistant Manager at Vail Resorts, you will be responsible for ensuring exceptional guest service and maintaining the highest standards of professionalism in the front office. This role requires a proactive and tenacious problem solver who can prioritize tasks, manage multiple responsibilities, and work effectively in a fast-paced environment.

Key Responsibilities:
  • Supervise and train front desk staff to provide excellent guest service and ensure adherence to front office policies and procedures.
  • Manage reservation room assignments, including ensuring accuracy and addressing oversells.
  • Maintain accurate bookkeeping records, including collecting receivables and resolving billing discrepancies.
  • Order operating supplies and adhere to budget.
  • Perform other duties as assigned.
Requirements:
  • Strong guest service and professional bearing.
  • Positive personality and problem-solving skills.
  • Good with numbers and accounting.
  • Ability to multitask and work diligently to improve the workplace.
  • Conduct oneself with safety in mind and undertake all job requirements in a manner that guarantees a safe environment for oneself, guests, and fellow associates.
Benefits:
  • Competitive pay range: $28.00.
  • Excellent training and professional development opportunities.
  • Employee Assistance Program.
  • Referral Program.
  • Health Insurance, Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours).
  • Free ski passes for dependents.
  • Critical Illness and Accident plans.
About Vail Resorts:

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

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