Front Office Supervisor

2 weeks ago


Crested Butte, Colorado, United States Elevation Hotel and Spa Full time
Job Title: Front Office Supervisor

Elevation Hotel and Spa is seeking a highly motivated and experienced Front Office Supervisor to join our team. As a Front Office Supervisor, you will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring a seamless guest experience.

Key Responsibilities:
  • Manage the front desk operations, including check-in, check-out, and guest services
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner
  • Supervise and train front desk staff to ensure they are providing excellent customer service and adhering to hotel policies and procedures
  • Monitor and maintain the front desk area, ensuring it is clean, organized, and well-stocked
  • Assist with room assignments, key card programming, and other front desk tasks as needed
Requirements:
  • 2+ years of experience in a front office or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • High school diploma or equivalent required
  • Availability to work a variety of shifts, including evenings, weekends, and holidays
What We Offer:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • A dynamic and supportive work environment
  • A comprehensive benefits package, including medical, dental, and vision insurance


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