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Customer Service Representative

2 months ago

Grain Valley, Missouri, United States Nicholas Mortallaro - State Farm Agent Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as an Office Representative. As a key member of our team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer service.

Responsibilities
  • Customer Relationships: Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Insurance Expertise: Educate customers about insurance options and provide guidance on policy changes, transfers, and claims submissions.
  • Marketing and Sales: Work with our agent to establish and meet marketing goals, develop leads, and identify customer needs to market appropriate products and services.
  • Team Collaboration: Collaborate with our team to achieve success and maintain a strong work ethic.
Benefits
  • Competitive Salary: Earn a competitive salary plus commission/bonus.
  • Health Benefits: Enjoy comprehensive health benefits.
  • Paid Time Off: Receive paid vacation and personal/sick days.
Requirements
  • Marketing and Sales Skills: Interest in marketing products and services based on customer needs.
  • Communication Skills: Excellent written, verbal, and listening communication skills.
  • Insurance Knowledge: Enthusiasm about the role insurance and financial products play in helping people manage risks and achieve their goals.
  • People Skills: People-oriented and able to work in a team environment.
  • Organizational Skills: Strong organizational skills and ability to multi-task.
  • Licensing: Ability to obtain Property and Casualty and Life and Health licenses.