Customer Service Representative

1 week ago


Grain Valley, Missouri, United States Cosentinos Enterprise Inc Full time
Job Summary

Cosentinos Enterprise Inc is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our store operations, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and safe store environment.

Key Responsibilities:

  • Assist customers with their shopping needs, including sacking purchases and answering questions about products and services.
  • Monitor the sales floor, cashier stands, and restrooms for cleanliness and safety, and take corrective action as needed.
  • Resolve customer complaints in a professional and courteous manner, and escalate issues to management as necessary.
  • Operate and maintain all equipment safely and efficiently, and perform basic math and reading skills required for the position.
  • Meet or exceed productivity standards to produce desired team and individual results.

Requirements:

  • High school diploma or equivalent required.
  • Ability to work in a fast-paced environment and provide excellent customer service.
  • Basic math and reading skills required.
  • Ability to lift up to 30 pounds and stand for long periods of time.

What We Offer:

  • A competitive hourly wage and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team-oriented culture.


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