Customer Service Representative

1 month ago


Grain Valley, Missouri, United States Nicholas Mortallaro - State Farm Agent Full time
Job Description

Are you a customer-focused individual with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you

Job Summary

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and helping them achieve their insurance and financial goals.

Responsibilities
  • Provide prompt and accurate customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with our clients, understanding their needs and providing personalized solutions to meet their insurance and financial goals.
  • Work closely with our agent team to develop and implement marketing strategies, identify new business opportunities, and drive sales growth.
  • Stay up-to-date on industry trends, products, and services, and use this knowledge to educate clients and drive sales.
  • Meet and exceed sales targets, while maintaining a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required; degree in business, marketing, or a related field preferred.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven sales and customer service experience, with a track record of meeting and exceeding sales targets.
  • Ability to work in a fast-paced environment, with a high level of energy and motivation.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
What We Offer
  • Competitive salary and commission structure.
  • Opportunities for career advancement and professional growth.
  • Collaborative and dynamic work environment.
  • Comprehensive training and support.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about helping others, we encourage you to apply for this exciting opportunity.



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