Social Services Professional

3 weeks ago

Chapel Hill, North Carolina, United States UNC Health Care Full time

Job Summary:

A Social Worker - MSW (Inpatient) is a crucial member of the healthcare team, providing comprehensive support and services to patients and their families. They are responsible for conducting assessments, supporting patient-centered care plans, facilitating resources, monitoring progress, advocating for patients, actively listening to their concerns, respecting individuality, building trust, performing risk segmentation, carrying out delegated work, coordinating care, and communicating with payers.

The successful candidate will work on the Women's and Pediatrics floors of the hospital and primarily with our pediatric patients. We are seeking someone who is team oriented and communicates well with patients.

Key Responsibilities:

  • Conduct thorough assessments of patients' mental, emotional, and social well-being to evaluate their needs and identify any barriers to their overall functioning.
  • Collaborate with providers, patients, their families, and the healthcare team on individualized care plans that align with patients' goals, preferences, and values.
  • Connect patients and their families with community resources, mental health services, support groups, and other relevant programs.
  • Continuously monitor and evaluate the progress of patients' care plans to assess their response to interventions, measure outcomes, and make necessary adjustments.
  • Advocate for patients' needs within the healthcare system and the community.
  • Engage in active listening to understand patients' experiences, concerns, and emotions.
  • Recognize and respect the unique values, beliefs, and cultural backgrounds of each patient.
  • Build trust-based relationships with patients and their families by demonstrating empathy, confidentiality, and professionalism.
  • Utilize risk segmentation strategies to identify patients who may require additional support or interventions based on their medical, psychological, and social risk factors.
  • Carry out specific tasks or interventions as delegated by the healthcare team.
  • Collaborate with other members of the healthcare team to carry out delegated work.
  • Coordinate care across different providers and settings to ensure seamless transitions and continuity of care.
  • Communicate with payers, such as insurance companies or government agencies, to provide necessary information for authorization of services, reimbursement, or other documentation requirements.

Requirements:

  • Master's Degree in Social Work
  • Two (2) years health care experience strongly preferred
  • Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities
  • Strong assessment and diagnostic skills
  • Excellent communication and interpersonal skills
  • Ability to collaborate effectively as part of an interdisciplinary team
  • Empathy, compassion, and cultural sensitivity
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and adhere to ethical guidelines

Work Environment:

The Social Worker - MSW (Inpatient) will work in a fast-paced healthcare environment, collaborating with a multidisciplinary team to provide comprehensive care to patients and their families. The ideal candidate will be able to work effectively in a team-oriented setting, communicate well with patients and colleagues, and demonstrate a strong commitment to patient-centered care.

UNC Health Care:

UNC Health Care is a leading healthcare provider in the region, dedicated to improving the health and well-being of our patients and communities. We are committed to providing high-quality, patient-centered care, and we are seeking a talented and compassionate Social Worker - MSW (Inpatient) to join our team.

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