Customer Care Specialist

1 week ago


Toulouges, Occitanie, United States Oxford Animal Hospital Full time
About the Job

Oxford Animal Hospital is seeking a detail-oriented individual to fill the role of Veterinary Customer Service Representative. This part-time position involves providing exceptional customer service, managing appointments, and handling cash transactions with accuracy and efficiency. As a representative of the hospital, you will be the first point of contact for many clients and will play a crucial role in creating a positive experience for them and their pets.

Key Responsibilities

• Answering incoming calls in a timely and professional manner
• Managing multiple phone lines and taking messages for veterinarians and staff members
• Providing exceptional customer service and responding to client inquiries
• Scheduling appointments and managing the appointment book
• Processing payments and managing cash transactions with accuracy and efficiency
• Maintaining confidentiality and adhering to hospital policies and procedures

Requirements

To succeed in this role, you will need:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• High school diploma or equivalent preferred
• Previous experience in customer service or a related field preferred

What We Offer

Oxford Animal Hospital offers a competitive salary range of $15-16 per hour, depending on experience. We also provide opportunities for professional growth and development, as well as a positive work environment that promotes emotional intelligence and work-life balance.

Our Company Culture

We value our staff and clients alike and strive to create a positive experience for everyone who walks through our doors. Our team is dedicated to providing exceptional care and service to our patients and their owners. We believe in investing in our employees' growth and happiness, and we offer training and development opportunities to help them reach their full potential.

Join Our Team

If you are passionate about animal care and have excellent communication skills, we would love to hear from you. Please submit your application, including your resume and cover letter, to our hiring manager.

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