Medical Office Coordinator

2 weeks ago


Lone Tree, Iowa, United States OnPoint Medical Group Full time
Job Title: Patient Care Coordinator

About the Role:

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at OnPoint Medical Group. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical clinics.

Key Responsibilities:

  • Greet patients in a friendly and professional manner, either in person or over the phone.
  • Complete pre-visit planning, including contacting patients for updated insurance information and verifying patient records.
  • Register new patients and verify existing patient information.
  • Collect co-pays and payments as needed.
  • Answer inbound calls to schedule patients and serve as a liaison to clinical staff for patient inquiries.
  • Perform administrative duties to ensure patient visits run smoothly and billing is processed in a timely manner.
  • Make outbound calls to schedule appointments.
  • Maintain confidentiality and adhere to HIPAA guidelines.
  • Attend to punctual and regular attendance is essential.

Requirements:

  • High School Diploma or equivalent.
  • Strong computer skills.

Preferred Qualifications:

  • Some college education in a medical, business, or accounting field.
  • Customer service experience.
  • Current CPR certification.
  • 1-2 years of experience in a business office or clinical environment.
  • Bilingual.
  • Experience with EMR systems, preferably Athenahealth.

Benefits:

  • Health insurance plan options for you and your dependents.
  • Dental and vision insurance for you and your qualified dependents.
  • Company-paid life insurance.
  • Voluntary options for short-term and long-term disability coverage.
  • AFLAC plans.
  • Eligibility for 401(k) after 6 months of employment with a 4% match that vests immediately.
  • PTO accrued.

Compensation: $19-$23 per hour.

OnPoint Medical Group is an EEO Employer.



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