Patient Care Coordinator

9 hours ago


Lone Tree, Iowa, United States OnPoint Medical Group Full time
Job Title: Patient Care Coordinator

We are seeking a highly skilled and organized Patient Care Coordinator to join our team at OnPoint Medical Group. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical clinics.

Key Responsibilities:
  • Greet patients in a friendly and professional manner, either in person or over the phone.
  • Complete pre-visit planning, including contacting patients for updated insurance information and verifying patient records.
  • Register new patients and verify existing patient information.
  • Collect co-pays and payments as needed.
  • Answer inbound calls to schedule patients and serve as a liaison to clinical staff for patient inquiries.
  • Perform administrative duties to ensure patient visits run smoothly and billing is processed in a timely manner.
  • Make outbound calls to schedule appointments.
  • Maintain confidentiality and adhere to HIPAA guidelines.
  • Attend work regularly and follow management direction.
Requirements:
  • High School Diploma or equivalent.
  • Strong computer skills and experience with EMR systems, preferably Athenahealth.
  • Customer service experience and ability to work in a fast-paced environment.
  • Bilingual skills a plus.
Benefits:
  • AFLAC plans.
  • Eligibility for 401(k) after 6 months with a 4% match.
  • Paid sick time.

OnPoint Medical Group is an EEO Employer.



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