Personal Lines Insurance Account Representative
4 weeks ago
At Great American Insurance Group, we offer a unique blend of a "small company" culture and "big company" expertise. This combination enables you to grow and succeed in your career. With over 30 specialty and property and casualty operations, there are always opportunities to learn and advance.
We value diversity and recognize the benefits of a collaborative work environment. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. We foster an inclusive culture and know that valuing diversity is an essential leadership quality.
Dempsey & Siders Insurance Agency, a subsidiary of American Financial Group, has been providing insurance services and benefits solutions to our clients since 1956. We focus on our clients, offering the best coverage possible through great relationships with well-known insurance companies.
Key Responsibilities
- Develop and maintain relationships with current and new Personal Line accounts.
- Understand customers' circumstances, problems, expectations, and needs to provide the appropriate coverages and quotes.
- Provide customer service, policy servicing, renewal processing, and assist clients or agency producers with policy marketing and placement.
- Utilize computerized systems for tracking, documenting questions/responses, information gathering, and troubleshooting.
- Maintain in-depth product and industry knowledge.
- Build and leverage effective customer relationships and explain/promote products and services.
- Maintain a professional demeanor in all situations.
- Property & Casualty Agent License required.
- Associate degree or equivalent experience preferred.
- Generally 3 to 7 years of personal lines experience.
- Experience with Applied Epic preferred.
- Excellent written and verbal communication skills, detail-oriented, and able to work in a deadline-driven environment.
We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.
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