Community Director

3 weeks ago


Charlotte, North Carolina, United States ML Property Group Full time

Job Title: Community Manager

Job Summary:

We are seeking a highly skilled and experienced Community Manager to join our team at ML Property Group. As a Community Manager, you will be responsible for leading the site team and ensuring the effective management and coordination of activities and resources to achieve property, owner, and company objectives.

Key Responsibilities:

  • Leadership: Lead the site team and provide constructive feedback and positive encouragement.
  • Staff Management: Recruit, hire, train, motivate, and supervise all on-site staff to achieve operational goals.
  • Property Operations: Manage all on-site employees, plan and execute regular duties, and handle deviations based on objectives, policies, and previous training.
  • Financial Management: Assist in budget preparation, maintain budgeted income and expenses, and oversee accounting transactions.
  • Marketing and Sales: Conduct market surveys, implement marketing plans for high occupancy, and review and approve leasing application files.
  • Customer Service: Communicate clearly and consistently with residents, respond to resident requests and concerns professionally and promptly, and maintain organized records per MLPG P&P Operations Manual and regulatory compliance.

Requirements:

  • Education: High school degree required; college degree preferred.
  • Experience: Four years of prior experience in property management or a related industry, with a minimum of two years in a supervisory role.
  • Skills: Proficiency in MS Word, MS Excel, OneSite, and experience with payroll systems; prior HRIS experience is a plus.

What We're Looking For:

  • Effective Communicator: Able to convey information and ideas clearly and courteously.
  • Positive Attitude: Energetic, enthusiastic, and goal-oriented.
  • Professional: Demonstrates ethical behavior, honesty, and integrity.
  • Detail-Oriented: Attentive to details and committed to accuracy.
  • Proactive: Takes initiative and drives results.
  • Team Player: Works well with others and fosters a collaborative environment.
  • Adaptable: Open to change and able to navigate through it effectively.
  • Customer-Focused: Dedicated to providing excellent service to residents and partners.
  • Problem Solver: Demonstrates efficiency, creativity, and a positive outlook in handling challenges.

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