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Pro Shop Team Leader
1 week ago
Pro Shop Team Leader - Tommy's Slalom Shop, Inc.
As a Pro Shop Team Leader, you will play a pivotal role in our retail environment, focusing on the promotion and sales of a diverse range of water sports products. Your leadership will be essential in managing and training the pro shop staff to ensure exceptional customer service and satisfaction.
Key Responsibilities:
- Understand and effectively sell all pro shop merchandise.
- Oversee employee scheduling, task management, and performance evaluations.
- Collaborate with management to recruit, hire, and train new team members.
- Work alongside the Pro Shop Manager to achieve revenue and profit targets.
- Assist in organizing store layout and product displays.
- Support promotional events and product demonstrations.
- Maintain accurate inventory through receiving, transfers, audits, and loss prevention strategies.
- Ensure a safe and clean shopping environment for both customers and staff.
- Deliver outstanding customer service by engaging with clients and addressing their needs.
- Stay informed about product knowledge to enhance customer interactions.
- Handle sales transactions accurately, including returns and exchanges.
- Maintain cleanliness in the shop and associated areas.
Required Skills and Qualifications:
- High School Diploma is mandatory; retail experience is essential.
- Preferred: 2 years of management experience.
- Proficient in Microsoft Office; experience with retail management software is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a dynamic environment and adapt to changing priorities.
Work Environment:
The work environment is lively, with a medium to loud noise level. Expect seasonal temperature variations and outdoor tasks as part of your role.
Physical Requirements:
Must be able to stand, walk, and perform physical tasks for extended periods. Ability to lift up to 50 pounds occasionally is required.
Join us at Tommy's Slalom Shop, Inc. and be part of a team that values growth, teamwork, and a passion for water sports.
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