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Customer Service Ambassador

2 months ago


Schenectady, New York, United States MAXIMUS Full time

About the Role:

As a Customer Service Representative II at Maximus, you will play a critical role in delivering exceptional service to our clients. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal stakeholders to ensure seamless service delivery
  • Stay up-to-date with product knowledge and industry trends to provide informed solutions

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package

About Maximus:

Maximus is a leading provider of government services and solutions. We are committed to delivering exceptional service and making a positive impact in the lives of our clients and communities.