Senior Account Manager

3 days ago


Englewood, Colorado, United States Swoon Full time
Senior Account Manager

We are seeking a highly motivated and experienced Senior Account Manager to join our dynamic in-house creative agency. As a Senior Account Manager, you will be the bridge between our internal client partners and creative teams, ensuring every project moves smoothly from intake to delivery.

Key Responsibilities:

  • Manage client communication and set clear expectations from strategy through delivery.
  • Intake and vet creative briefs, coordinating with project managers to prioritize tasks.
  • Guide projects through the creative development process under fast-changing business conditions.
  • Act as the day-to-day liaison between client partners and the creative team.
  • Track and manage critical project deadlines and priorities.
  • Provide detailed recaps, feedback, and next steps following client meetings.
  • Analyze client and project data to optimize processes and improve efficiency.

Qualifications:

  • Education: Bachelor's degree required.
  • Experience:
  • 5-10 years of account management in a creative agency setting.
  • Proven ability to manage multiple projects while maintaining sharp attention to detail.
  • Experience delivering client-focused solutions to meet business needs.
  • Strong negotiation, listening, and presentation abilities.
  • Skills:
  • Excellent verbal and written communication.
  • Ability to influence and engage with key stakeholders.
  • Strong organizational skills with the ability to adapt to changing priorities.
  • Preferred:
  • Experience with video content delivery services or broadcasting.
  • Background in data analytics is highly desirable.


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