Onsite Technical Support Specialist

5 days ago


Cleveland, Ohio, United States The Dignify Solutions LLC Full time

Job Summary: We are seeking a highly skilled Onsite Support Engineer to join our team at The Dignify Solutions LLC. The ideal candidate will have strong computer skills and the ability to troubleshoot and diagnose complex problems.

Key Responsibilities:

  • Troubleshoot and resolve PC incidents and/or VIP requests
  • Perform imaging/reimaging of PCs
  • Conduct hardware and software maintenance and support
  • Escalate unresolved incidents/service requests within agreed timescales
  • Communicate with clients regarding incident progress

Requirements:

  • Experience handling L2/L3 troubleshooting for Windows & MAC OS
  • Knowledge of DHCP, IP routing, VPN, and firewall concepts
  • Experience in supporting minor hardware repairs (Desktop & Laptop)
  • Experience in phone system administration

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package


  • Cleveland, Ohio, United States The Dignify Solutions LLC Full time

    Job DescriptionWe are seeking a highly skilled Onsite Support Engineer to join our team at The Dignify Solutions LLC.Key Responsibilities:Provide technical support and troubleshooting for complex problems related to Windows and MAC OS.Administer Microsoft Active Directory and Office 365 concepts and ensure smooth operation.Handle L2/L3 troubleshooting for...


  • Cleveland, Ohio, United States The Dignify Solutions LLC Full time

    Key Responsibilities: Troubleshoot and resolve complex technical issues with computer systems and software Provide technical support for Microsoft Active Directory and Office 365 concepts and administration Collaborate with clients to resolve incidents and service requests in a timely manner Perform imaging and reimaging of PCs, as well as hardware and...


  • Cleveland, Ohio, United States AppliancePartsPros Full time

    About UsAt AppliancePartsPros, we pride ourselves on providing exceptional customer service and support to our customers. Our team is dedicated to helping you find the right parts and solutions for your DIY projects.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be...


  • Cleveland, Ohio, United States Saxon Global Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Saxon Global. As a key member of our End User Services team, you will be responsible for delivering exceptional technical support and infrastructure services to our customers.Key ResponsibilitiesManage key relationships with internal and customer...


  • Cleveland, Ohio, United States The Dignify Solutions LLC Full time

    Job Summary:As a Technical Support Specialist at The Dignify Solutions LLC, you will be responsible for providing top-notch technical support to our clients. Your expertise in Microsoft Active Directory and Office 365 concepts and administration will be invaluable in ensuring the smooth operation of our systems. Key Responsibilities: Troubleshoot and resolve...


  • Cleveland, Ohio, United States Cuyahoga County Juvenile Court Full time

    Job Title: Senior Technical Support SpecialistJob Summary:The Senior Technical Support Specialist is a critical role within the Cuyahoga County Juvenile Court, responsible for providing expert technical support to ensure the smooth operation of our computer systems and networks.Key Responsibilities:Deliver comprehensive technical support to diagnose and...


  • Cleveland, Ohio, United States The Sherwin-Williams Company Full time

    The Sherwin-Williams Company is seeking a skilled IT Technical Support Specialist to join our team. This role will provide support for point-of-sale computing issues, working closely with personnel of all levels of the Company.Key Responsibilities:Provide incident troubleshooting and problem management for the user community.Contribute to process improvement...


  • Cleveland, Ohio, United States Diverse Lynx Full time

    Job Title: Desktop Support EngineerLocation: Cleveland, Ohio (Onsite)Job Summary:We are seeking a skilled Desktop Support Engineer to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop infrastructure.Key Responsibilities:Provide technical support and...


  • Cleveland, Ohio, United States OMJ|CC Full time

    Job Title: Technical Support Services TechnicianJob Summary:OMJ|CC is seeking a Technical Support Services Technician to provide technical assistance and support to clients of FIT Technologies. The successful candidate will provide day-to-day technical support, maintenance, and monitoring of client environments either onsite or remotely.Key...


  • Cleveland, Ohio, United States Cuyahoga County Juvenile Court Full time

    Job Title: Senior Technical Support SpecialistJob Summary:The Senior Technical Support Specialist is responsible for providing comprehensive technical support in diagnosing and repairing computer equipment, hardware, and software issues within a multi-server, multi-location local area network (LAN) environment.Key Responsibilities:Deliver expert technical...


  • Cleveland, Ohio, United States Cuyahoga County Juvenile Court Full time

    Job Title: Senior Technical Support SpecialistThis is a challenging and rewarding role that requires a high level of technical expertise and excellent communication skills. As a Senior Technical Support Specialist, you will be responsible for providing comprehensive technical support to our team, including diagnosing and repairing complex computer equipment,...


  • Cleveland, Ohio, United States Leidos Full time

    The Technical Support Specialist will be responsible for performing assignments that require selecting or adapting standard procedures or equipment, using fully applicable precedents. The role requires receiving initial instructions, equipment requirements, and advice from a supervisor or engineer as needed and performing recurring work independently.Key...


  • Cleveland, Ohio, United States AppliancePartsPros Full time

    About UsAppliancePartsPros is a leading online retailer of do-it-yourselfers, founded in 1999. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. We pride ourselves on customer loyalty, team building, and creating a strong company culture.Our MissionWe strive to provide superior customer...


  • Cleveland, Ohio, United States Saxon Global Full time

    Job Description:As a Desktop Support Specialist at Saxon Global, you will be responsible for providing technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of computer systems.Key Responsibilities:Provide technical support to end-users via phone, email, or in-person.Resolve hardware and software issues,...


  • Cleveland, Ohio, United States Cuyahoga County Juvenile Court Full time

    Job Title: Senior Technical Support SpecialistDivision/Department: Court Operations/Information ServicesSalary: $50,248-$54,267.84 commensurate with experienceReports To: Systems AdministratorJob Summary:The Senior Technical Support Specialist is responsible for providing comprehensive technical support in diagnosing and repairing computer equipment,...


  • Cleveland, Ohio, United States Saxon Global Full time

    Job SummaryAs a Desktop Support Specialist at Saxon Global, you will be responsible for providing top-notch support to our end-users. Your primary goal will be to ensure that all computing devices are functioning properly and that any issues are resolved in a timely manner.Key Responsibilities Receive real-time dispatch notices from the Service Desk and...


  • Cleveland, Ohio, United States Saxon Global Full time

    Job Title: Deskside Support EngineerWe are seeking a highly skilled and experienced Deskside Support Engineer to join our team at Saxon Global. As a key member of our IT department, you will be responsible for providing technical support and services to our end-users, ensuring that they have a seamless and efficient experience with our technology...


  • Cleveland, Ohio, United States Cuyahoga County Juvenile Court Full time

    Job Title: Senior Technical Support SpecialistDivision/Department: Court OperationsInformation Services Salary: $50,248-$54,267.84 commensurate with experienceReports To: Systems AdministratorFLSA Status: Non-ExemptBenefits of Employment:Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be...


  • Cleveland, Ohio, United States CSA Group Testing & Certification Inc. Full time

    Job Summary:The Technical Specialist supports CSA Group's account acquisition and growth by interfacing with clients, assisting Strategic Account Managers, Technical Account Managers, and other personnel with quoting and project development, coordination, and execution.Must interact with clients to learn their needs and generate services in order to fulfill...


  • Cleveland, Ohio, United States ACCEL Schools Full time

    Job Title: Field TechnicianThe Field Technician is a key member of our technology team, responsible for providing technical support to our users. This role requires a strong understanding of computer systems, networking, and software applications.Responsibilities:Provide technical support to users, including troubleshooting and resolving technical...